Frequently Asked Questions
TOP QUESTIONS
Q - What is your returns policy?

Q - Can I get a refund for the shipping costs?

Q - Can I change my shipping address?

Q - Do points expire?

Q - Will I need to pay taxes?

Q - What is your returns policy?

Q - What is the returns process?

Q - Can I exchange an item bought online?

Q - When can I expect a refund?

Q - Can I get a refund for the shipping costs?

Q - What are your shipping options?

Q - Where do you ship? Do you ship internationally?

Q - Do you ship to PO boxes?

Q - What if my order is stuck at customs?

Q - Can I change my shipping address?

Q - When will my order be shipped?

Q - Will I need to pay taxes?

Q - How can I track my order?

Q - How do I know my order went through?

Q - How many points do I need to collect before redeeming?

Q - How do I redeem points?

Q - Do points apply to all products?

Q - Do points expire?

Q - Can you combine points with a discount code?

Q - Where is my order?

Q - What if my order is stuck at customs?

Q - My order is missing an item. What should I do?

Q - How do I make a return or exchange?

Q - What is your return policy?

Q - Are your products cruelty-free?

Q - Are your products vegan?
